Work Skills

Our Portfolio of work skills courses is aimed at any company or organisation that recognises the benefits e-learning can bring in terms of cost effective, flexible training. These courses also suit individuals looking to further develop certain skills.

The Essentials of GDPR

This course is aimed at those involved in the handling of people’s information as part of their day to day role. It aims to provide an introduction to the GDPR, it's principles and process and roles and responsibilities under the Regulation.

£30+VAT

Consumer Rights Act 2015

It course provides traders with jargon-free, step by step guidance to the Consumer Rights Act 2015 which provides a single set of rights for consumers when they buy goods, digital content or services and clarifies the current legal framework.

£30+VAT

Consumer Contracts – Distance Sales

The Chartered Trading Standards Institute (CTSI) and Virtual College have joined together to create a range of online training resources which are highly relevant to all businesses, including ‘Consumer Contracts - Distance Sales'.

£30+VAT

Writing an Effective CV

This Writing an Effective CV online course gives advice and guidance on the CV writing process, helping you secure the all-important job interview and get into work.

£15+VAT

Preparing for Work

Being the new person at work is never easy. It’s easy to feel overwhelmed on your first day at work. This module will help learners to prepare for work and let them know what to expect in the first month of starting a new job.

£15+VAT

Managing Stress and Pressure

The course educates managers on how to manage pressure in themselves and others and details the legalities and implications of stress at work.

£30+VAT

Confidentiality in the Workplace

Within today’s ever growing corporate world, private information security is obligatory within any organisation. The 'confidentiality bubble' restricts information flows, bringing both positive and negative consequences.

£30+VAT

Confidence and Self Asteem

Confidence and Self-Esteem are not constant, everyone experiences lower levels from time to time. This module will help learners to understand why this happens and what they can do to get back on track.

£15+VAT

Conflict Resolution in the Workplace

Do you fear conflict in your workplace? This course will help you spot the warning signs and communicate in way that will take the tension out of stressful interactions and ensure you stay in control.

£30+VAT

Self Assessment and Action Planning for Employability

This Self-Assessment and Action Planning for Employability online course will help job seekers find employment faster by teaching you how to match your skills to a job role and how to present yourself in the best possible light.

£15+VAT

Customer Excellence for Frontline Staff

This course has been produced in partnership with Liquid Voice and is designed for those involved in improving customer service and implementing best practice across the business.

£30+VAT

Understanding the Principles of Customer Service

This course has been developed to provide learners with an increased understanding of the principles behind providing a good service to customer.

£30+VAT