Apprenticeship & Introduction Courses

Browse our range of online training courses which provide an introduction to a range of topics, including Business Administration, Customer Service, Preparing for Work and Data Protection.

Intro to Infection Prevention & Control

Everyone has a part to play when it comes to infection prevention and control. Ensuring you know the most effective ways you can stop the spread of viruses could help reduce the risk of infection in your workplace.

£FREE+VAT

Understanding the Rules of Customer Service

Communicating best practice and procedure helps employees to play their part in delivering good customer service. This course will help you to guide operations and improve staff performance without micro managing.

£30+VAT

Understanding the Use of Communication in Customer Service

This online course provides learners with the knowledge and understanding needed to use both verbal and non-verbal communication techniques to deliver good service to customers.

£30+VAT

Understanding the Principles of Customer Service

This course has been developed to provide learners with an increased understanding of the principles behind providing a good service to customer.

£30+VAT

Principles of Personal Responsibilities and Working in a Business Environment

This course has been developed to provide learners with the knowledge and understanding needed to carry out their personal responsibilities in a business environment.

£30+VAT

Principles of Managing Information and Producing Documents

This online course provides learners with the knowledge and understanding needed to manage information and produce documents in a business environment.

£30+VAT

Principles of Providing Administrative Service

Originally developed for those undertaking the Level 2 Certificate In Principles of Business and Administration, this course is also suitable for anyone who requires training in business administration skills.

£30+VAT

The Bribery Act 2010

The Bribery Act 2010 came into force on 1st July 2011, making it a legal requirement for all businesses that operate within the UK to ensure adequate protection and training is in place against bribery and corruption in the workplace.

£30+VAT

Continuous Improvement Techniques (Kaizen)

This online course will provide you and your team with an understanding of the Kaizen ‘Continuous Improvement’ philosophy to help them maximise value throughout their business.

£30+VAT

An Introduction to Social Media in Business

This training module provides businesses with an understanding of social media as well as providing straightforward advice and guidance on implementing a successful social media campaign.

£15+VAT

Managing Your Professional Digital Profile

This course aims to assist learners in establishing the skills required of a professional when using digital social media and communication tools.

£30+VAT

Data Protection at Work

This course will provide you and your workers with a general overview of the Data Protection Act (DPA) and its implications in the workplace. The training material is followed by a short assessment to ensure thorough understanding.

£30+VAT